Articles

In a market segement ripe with growth, small manufacturers need to be aware of and understand the differences between cosmetic regulations and those that apply to household cleaners.

When we talk about a creating a positive customer experience we refer to the technology, processes and people that are required in order help our customers achieve their goals. We need to address all three in order to ensure that customers walk away with their mission accomplished and a good overall feeling about doing business with us. In a world of self-service, what is often forgotten is the importance of people. It’s the human element that closes the deal and leads to customer loyalty. The customer experience is comprised of many pieces and what follows are 5 things every customer wants, but doesn’t always get when they interact with you and your small business.

There’s a place for everything, they say. Springtime inspires us to find a home for the everyday things that clutter up our space, whether it’s a decorative bin—or the trash bin. With everything in its place it’s easier to concentrate and, for most people, there is an uptick in productivity. Studies show that physical clutter competes for your attention, resulting in decreased performance and increased stress.

Wouldn’t you love for people to volunteer to sell your product? Well, that’s exactly what you get when you skillfully position your product as the perfect fundraising vehicle for local organizations and causes.

Crafter's Choice LuxGlide N5 (Natural Cyclomethicone Alternative) and Crafter's Choice LuxGlide N350 (Natural Dimethicone Alternative) are new ECOcert, palm free emollients that can be used in place of silicones in hair and skin products. They’re readily biodegradable, created from sustainable resources, and suitable for vegans as they’re 100% vegetable derived. Let’s take a closer look at these esters to see what they’re all about!

This article will answer general questions regarding our company policies and general company information. 

Indigo is traditionally regarded as a color on the visible spectrum, as well as one of the seven colors of the rainbow: the color between blue and violet. It is counted as one of the traditional colors of the rainbow, the order of which is given by the mnemonic Roy G. Biv.

It takes time to master making soaps and homemade products. You enjoy using your products, and you’ve gifted them to family and friends. How do you know when your products are ready for market?It can be tricky to know for sure because, unlike many other professions in the U.S., there is no mandated testing, governing body or federal certification for selling most soaps and homemade items.

How can your business get a reputation for outstanding customer service? First, things need to go terribly wrong. In fact, you have to screw up pretty badly, make a few awful mistakes and as a result, have some really upset customers. With all this said, it truly begs the question…do you really want a reputation for outstanding customer service?

Lime and other citrus oils are popular in skin care products, however, it is important to recognize the limitations when formulating with these ingredients.

In today’s economy, a sound business plan is more critical than ever. You need to understand the marketplace and be able to differentiate your business from the competition. This article addresses the most common elements to incorporate into your plan.

Learn everything you need to know about confusing ingredietns and information on suncreen labels!